Privacy Policy
Last updated: 24 July 2026
1. Who we are
Warsect ("we", "us") is a multi-game server network operated by Lohit T. For any privacy question, contact support@warsect.com.
2. Information we collect
When you play on our servers
- Platform identifiers — your Steam ID (or equivalent game account ID) and in-game display name.
- IP address — necessarily received in order to connect you to a server.
- Connection and gameplay logs — join/leave times, session duration, and actions recorded by the game server or its plugins.
- Playtime samples — every few minutes our game server records which accounts are connected, so that time-based ranks can be earned and proven. Each sample is a timestamped record of your game account ID against a server.
- Chat messages and reports — retained for moderation and dispute resolution.
- Enforcement records — warnings, mutes, kicks and bans, including the reason.
When you create a Warsect account
- Sign-in identifiers — depending on the method you choose: your Steam ID and public Steam profile, your Google account email and name, your Discord ID, username and avatar, an email address and password, or a phone number.
- Verification records — one-time codes sent to your email or phone, and short-lived codes shown in game to link your game account.
- Sign-in security information — for each sign-in we record the IP address, approximate location (city, region, country), network provider, browser and operating system. We use this to alert you when your account is accessed from an IP address we have not seen before.
- Communication logs — a record of the emails and SMS messages we have sent you, including the recipient address, subject and delivery status.
When you link your Discord account
If you connect Discord, we store your Discord user ID, username and avatar, and we may add you to our Discord server at your request. We assign and remove roles in our Discord server automatically based on what you have purchased and what you have earned. Messages you send in our Discord server are visible to us as server operators. Discord's own privacy policy also applies.
When you link your game account
Entering an in-game code on this website ties your game account ID to your Warsect account. We do this because it proves you control that game account, which is what makes earned ranks trustworthy.
When you join or apply to a clan
Clan membership from our game servers is mirrored to our website and Discord server. If you apply to a clan, the answers you write are stored and shown to that clan’s leadership, together with your Discord name and your verified playtime. Clan leaders are other players, not our staff.
When you report another player
We store your game account ID and name alongside the report. Your identity is shown to our staff but is not published in the public reports channel, because naming reporters exposes them to retaliation. Repeated or bad-faith reporting may itself be recorded and acted upon.
When you buy VIP
Payments are processed by Razorpay. We do not receive or store your card, UPI or banking details. We receive only what is needed to deliver your purchase — typically an order reference, the email address used, the amount, and the game account ID the VIP is to be applied to. We store the invoices we issue you.
When you visit this website
This site sets no cookies for tracking and runs no analytics or advertising trackers. A session cookie is used when you sign in, which is necessary for the account area to work. Our web server keeps standard access logs (IP address, timestamp, page requested, user agent) for security and troubleshooting. Note that this site loads fonts from Google Fonts, which means Google receives your IP address when the page loads.
3. Why we use your information
- To operate the servers and let you connect and play.
- To moderate — investigating cheating, exploiting, harassment and rule-breaking, and enforcing bans.
- To deliver and manage VIP entitlements you have purchased, including assigning the matching in-game group and Discord role.
- To calculate playtime, award ranks, and evidence why a rank was granted if it is ever disputed.
- To verify that a game account genuinely belongs to you, so ranks and rewards cannot be claimed by someone else.
- To notify you when your account is signed into from a new IP address.
- To provide support and resolve disputes, including refund and chargeback requests.
- To protect the security and integrity of our infrastructure.
- To comply with legal obligations.
Our lawful bases are performance of a contract (delivering the service and your purchase), our legitimate interests (security, moderation, preventing fraud), your consent where required, and compliance with law.
4. Automated decisions
Some things happen without a human reviewing them:
- Ranks are granted automatically once your recorded playtime passes a threshold.
- Discord roles and in-game groups are added and removed automatically to match what you have purchased or earned, and are removed automatically when a subscription expires.
- Anti-abuse limits automatically cap how much playtime can be credited in a day and how many reports you can file in an hour.
None of these decisions are legally or similarly significant, and all of them can be reviewed by a human on request. If you think a rank, role or limit has been applied wrongly, email support@warsect.com and we will look at the underlying records.
5. Who we share it with
- Payment processor — to take payment and handle refunds and disputes.
- Hosting provider — our servers are hosted with OVHcloud (Mumbai, India).
- Game platforms — connecting to a server necessarily exchanges data with the game publisher's services (e.g. Steam).
- Discord — if you use our community server.
- Anti-cheat and ban-sharing services, where used, to detect cheating.
- Google and Firebase — if you sign in with Google, or verify a phone number by SMS.
- IP geolocation providers — to turn a sign-in IP address into an approximate city and network name for your security alerts, we send that IP address to ipwho.is and, if it does not answer, ip-api.com. We send nothing else about you.
- Email delivery — transactional email is sent through our own mail server on our hosting provider.
- Other players — clan leaders see the answers you submit in a clan application and your verified playtime. Your reports are visible to our staff.
- Authorities — where we are legally required to disclose.
We do not sell your personal data.
6. How long we keep it
- Connection and chat logs — up to 90 days.
- Raw playtime samples — 30 days. These exist so a disputed rank can be examined in detail.
- Daily playtime totals — kept for as long as your account exists, because ranks are permanent and must remain justifiable.
- Sign-in security records — kept so you can review recent access to your account.
- In-game link codes — deleted within a day of expiry.
- Reports and enforcement records — may be kept indefinitely so that bans remain effective and patterns of behaviour remain visible.
- Purchase records and invoices — as long as required by tax and accounting law.
7. Your rights
Depending on where you live, you may have the right to access, correct, or delete your personal data, to object to or restrict processing, and to withdraw consent. To exercise any of these, email support@warsect.com and tell us your game account ID so we can locate your records.
Note: we may refuse a deletion request where keeping the data is necessary to enforce a ban, prevent fraud, or meet a legal obligation. Deleting your account removes your ranks and any unclaimed rewards, and unlinks your Discord roles; this cannot be undone.
If you are in India, our Grievance Officer under the Digital Personal Data Protection Act, 2023 is Lohit T, reachable at support@warsect.com. If you are in the EEA/UK, you may also complain to your local data protection authority.
8. Children
Our services are not directed at children under 13. Purchases must be made by an adult or with verifiable parental consent. If you believe a child has provided us personal data, contact us and we will delete it.
9. Security
We use access controls, encrypted connections (HTTPS) and hardened server configuration. No system is perfectly secure, and we cannot guarantee absolute security.
10. Changes
We may update this policy. The "last updated" date above will change, and material changes will be announced in our Discord.
11. Contact
Lohit T · · support@warsect.com